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About Us
Welcome to the Crusader Trading Pty Ltd Web Site. We are certain that our shop and this site contains any number of Military and Transport books, videos, prints or ceremonial items that will be of interest to you. We have located some of the best military history and ceremonial products that are currently available on the world market. Many of these products are probably not readily available to you locally, being specialist items from both local and overseas publishers / distributors / suppliers.
What some of our Customers have said:
"Got the book and its an absolute beauty,
in-depth history, detailed pixs and some superb photos, many thanks. Hope Tigers in Combat
Vol 2 is half as good"
"The book is excellent, Im very happy
with it. Will check out the new page, hope to do more business with you in the
future."
LH, W. Australia
"I am
pleased to let you know that your parcel arrived yesterday. Everything was in perfect
condition! The books are very interested." (sic)
JD, Netherlands
"Once again, thank you for wanting clarification, as it goes to show that you care about your customers and not simply happy to fill orders just to make a profit. I will certainly be a returning customer"
MF, VIC - Australia "The
book came today. It arrived in perfect condition. It is everything I hoped it would be! My
Dad will love it! Thank You for all your help!"
J and S H, OH - USA
"My
books arrived today. Very nice too. I'll definitely make it a point to check your site
before I buy anything."
LM, NSW
"When I
ordered I was pleasantly surprised by the speed and reasonable rates for shipping - and
you people are on the other side of the bloody globe from me!"
JL, USA
"Thanks for
the excellent service, I'll be in touch in the hopefully not too distant future."
MA, NSW
"The Hat has
arrived! A truly stylish piece of quality gear. I am so glad I found you guys on the net.
Great stuff. In the vernacular of my home state of Mississippi, 'Y'all did good'."
SG, MS - USA
I am very pleased
with the service and won't hesitate to order again at a later date.
Once again Thanks for the wonderfull service.
JR, Washington DC - USA
 
Crusader
Trading Pty Ltd Terms |
| STOCK: |
- With so many titles available, it is impracticable if not
impossible for us to hold all items in stock. Therefore, at times, an item ordered may be
temporally unavailable and will require ordering from an overseas publisher/distributor.
If an item ordered is out of stock and comes from an overseas publisher/distributor you
will be advised of the circumstances before we place an order for that item. If you are
happy to proceed with that order, and the item is available, delivery to us will take
approximately 1 to 2 weeks. If it is only available through certain Australian
distributor's the delays can sometimes be substantially longer (up to 12 weeks).
- Any merchandise offered as a 'special' will be held in
stock, but limited to the number of items indicated. So - 'First in, best dressed'.
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| ORDERING PROCEDURE: |
- Non Internet Orders - Print out the order form, complete and
then Fax or Mail the form to us with your payment. If you prefer you can E-mail the
details of your order to us, and either supply telephone contact details and we will
contact you for payment details, OR
E-mail order and Fax payment details (Credit Card only),
OR
E-mail order and Mail payment/details.
Orders will not be processed without payment
details.
- Upon receipt of your order form and payment details the
product (dependant on availability) will be delivered in 7 to 21 days.
- Please supply as many contact details as possible with your
order so we can contact you if there is any delay / out of stock or print / or confusion
etc!
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| PAYMENT OF ORDER: |
- Payment by Credit Card, Personal Cheque or Money Order is
required with your order.
- If your order includes two or more items and subsequently
only one item is available at that time, the rest of the order will be held until it is
complete. Unless you specifically request that you want partly completed orders forwarded.
This may incur further postage charges.
- In such a case we would have to take payment for the whole
amount even though we have only partly completed your order. In this case your account
would be in credit by the outstanding balance until we could supply you with the required
items.
- At all times we would keep you informed of the current
status of your order and account.
|
| OUT OF PRINT BOOKS or ITEMS
NO LONGER AVAILABLE: |
- While all listed titles are currently available (to the best
of our knowledge), some books do go out of print fairly quickly and some of the items are
limited editions. Unfortunately with many items there is no advanced warning if it will be
or is no longer available. If you have paid for an item and it is found to be no longer
available you will be reimbursed in full. If you prefer you can have your account credited
with that amount until your next order.
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| PRICING: |
- All prices listed are in Australian Dollars.
- All prices are subjected to
publisher's/distributors/suppliers & our price changes. In the case of overseas merchandise they
are subject to variations in the exchange rate, we reserve the right to pass on such
changes if or when this happens.
|
POSTAGE AND PACKAGING:
The correct Postage and Packaging Costs will be added to any order shipped,
regardless of the selection made in the Postage section of the Ordering Process. The
Postage and Packaging rates are outlined on that page. If you are unsure please e-mail us (info@crusaderbooks.com.au) and we will
calculate the P&P rate for you. |
| LAY-BY TERMS: |
We do offer Lay-By Purchases the terms of
which are -
- Minimum purchase $45.00
- Require minimum of 20% of Total Order Price as First Payment
/ Deposit
- Lay-By must be finalised within10 weeks of commencement
- Progress payments must be made every 14 days
- 10% fee will be charged on Cancellation / Defaulted Lay-By
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